Customer Support Engineer

Istanbul, Turkey

Description

As the Zeplin crew, we’re building an app that is used by thousands of product teams every day. We're on a mission to create a common language for our fellow designers and developers, caring deeply about building a product that delights them. We’ve reached over 1,500,000 users from the best product teams like Airbnb, Dropbox, Pinterest and many many more.

We care deeply about how we interact with our users, all the way from our onboarding process to sales. Big hugs to our community, as they’re the key factor to Zeplin’s growth! We always try to keep in touch, understand and categorize their feedback and react based on these insights.

As a Customer Support Engineer at Zeplin, you will share this responsibility with us and engage with our users! ✌️

RESPONSIBILITIES

Requirements

PREFERRED


ABOUT ZEPLIN

Zeplin is a connected space for product teams where they can share designs, generate specs, assets and code snippets. In just 2 years, we’ve reached over 1,500,000 users from the best product teams like Slack, Pinterest, Mailchimp, Microsoft and many many more. We’re a Y Combinator startup, also backed by amazing investors like Elad Gil, Mike Maples, Kevin Hale. We’re a small, distributed crew with offices in San Francisco and Istanbul.

We’ve started with one piece of the product development cycle. In fact, designers and engineers interact at every single point from idea, all the way to production. Our goal is to help with all the issues that a product team might face in this process.

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